Refund Policy

EDesign services

Life is unpredictable and sometimes we just change our minds – it happens, I get it! I am here to make your design dreams come true and I am committed to complete client satisfaction. So, you may cancel up to 48 hours after payment has been received. After that, no refunds are given.

For products specified during the sourcing list, I follow all manufacturer return policies and I am not responsible for shipping, item returns, or item defects. You, as the client, must follow up with the manufacturer for all issues of quality, defects, shipping, and replacements.

Instant designer Collection

Since these items are instant digital downloads, these items are non-refundable. If you have any issues with these products, please reach out to me at samantha@snpcconsulting.com to see how I can be of assistance to you.

Digital Product Downloads

Virtual Assistance Services

Business is unpredictable and sometimes our business plans change – it happens, I get it! I am here to help you take the stress out of your business and I am committed to client satisfaction. You may cancel up to 48 hours after payment has been received for lump sum set fees. After that, no refunds are given.

For scopes of services in which a contract is signed, the refund and/or cancellation policy found within that signed contract will be enforced.